Press Release

 

OSM extends scope of improved user management to HR departments that use SAP R/3

 

SEATTLE, WA, USA. June 1, 2000

Open Systems Management Inc. (OSM) today announced the release of a SAP R/3 HR Conduit for its COSuser (http://www.cosuser.com) user management and access control package.

COSuser enables IT organizations to radically improve the user management processes through which users are given access to operating systems, databases and applications. COSuser enhances enterprise security with features such as role-based access control and password synchronization and improves productivity by increasing automation and delegation. UNIX, Windows NT and resident applications are supported through modular, plug-in Target Knowledge Bases (COSuser TKBs) that consolidate user administration to a central point of management. COSuser is a result of two years development effort funded by a $6 million investment from the venture capital firm, 3i.

With this announcement, the COSuser SAP R/3 HR Conduit now provides the ability to intercept HR transactions from the SAP R/3 HR module and initiate a process in COSuser, such as the disablement of a departing user's accounts. Matt Trimmer, OSM’s Product Marketing Manager for COSuser said, "An organization's HR department is a focal point for registering changes in the user population. It is typical for a HR department to be first to know about users joining or leaving or even about proposed promotions and desk moves. It's logical, therefore, to use this information again in managing the user population by passing it onto COSuser for processing."

The increasing complexity of client-server infrastructures and the dynamic nature of the user populations that access them cause immense user administration challenges and can quickly overwhelm IT departments trying to manage the sheer number of account transactions involved. Today, each operating system and application is usually administered by its own specialist or specialist team, leading to the loss of 20-30% of production effort at a typical mixed UNIX and NT site. Seen another way, the full time of one person may easily be absorbed in administering 500 users. The indisputable shortage of suitably skilled IT people underlines the need for an automated solution.

COSuser determines access requirements through predefined roles that are assigned to each employee. The SAP R/3 HR Conduit further automates the process of user management by informing COSuser which roles, and therefore which access privileges, a user should have just based on the information in their personnel record stored in the HR system.

Jörg-Andrees Otte of Kraft Jacobs Suchard (a subsidiary of Kraft Foods), one of the first COSuser sites to deploy the SAP R/3 HR Conduit technology, has already seen the benefits such close integration can bring, "about 80% of the user management and access control workload will be automated thanks to COSuser and its integration with our SAP R/3 Human Resources (HR) system." The full Kraft case study can be found at http://www.cosuser.com.

Neil Chaney, OSM’s President and CEO, responded, "OSM takes a particular interest in generating rapid Return on Investment (RoI) for the users of its products. Organizations that are prepared to take a new look at the way user accounts are administered will benefit both financially and procedurally from the implementation of COSuser."

About OSM

Open Systems Management (OSM) — based out of Seattle, WA; Baltimore, MD; Ascot, UK; and Sydney, Australia — develops and markets COSMOS, a family of UNIX, Linux and Windows NT operations management software. Focusing on output, production, data and user management, OSM enables organizations to radically improve the way they manage printing, job scheduling, and users. There are some twenty thousand COSMOS licenses in more than forty countries. 3i (the investment company) has provided significant investment. Notable customers include GKN Westland, HFC Bank, Kuwait Petroleum, Mitchell International, REI, Sainsbury’s, ServiceMaster and Tesco.

Web addresses: http://www.cosuser.com and http://www.osmcorp.com

For further information, contact OSM:

Neil Chaney, Managing Director, OSM
+44 (0)1344 638000 (mailto: neil.chaney@osm.co.uk )

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